Shipping & Delivery
When will my order be dispatched?
We know waiting for your order can feel like the hardest part, so we do our best to send every pair out as quickly as possible. Orders placed before 1pm EST are usually dispatched the same day. During busy periods, dispatch may take up to 48 hours bu
How long does delivery take?
We offer free standard delivery on all orders over $200 because getting your shoes should feel as effortless as wearing them. For orders below this amount, a flat rate of $11.99 applies.If it’s your first time shopping with Sécra, you’ll also receive
Do you offer free shipping?
For those who like things to arrive quickly, we offer Express Shipping across the US for $14.99. It’s the quickest way to receive your Sécra shoes once they’ve been dispatched.We guarantee every express order is booked on FedEx 2-Day, which typically
Where do you ship from?
All Sécra orders are shipped from our Salt Lake City, UT warehouse, where each pair is carefully packed and prepared for delivery. Our team works closely with DHL and FedEx to ensure your order is dispatched quickly and arrives safely.Once your order
Do you ship internationally?
We have Sécra available in a few regions through our dedicated online stores, each tailored to local currency and delivery options to ensure your experience feels seamless wherever you shop :. We’re also working on expanding Sécra’s reach to make our
How do I track my order?
As soon as your order leaves our Salt Lake City warehouse, you’ll receive a shipping confirmation email with your tracking link. This link connects directly to DHL Tracking, where you can view live updates on your delivery.If you can’t find your trac
What if my order is missing, or marked delivered but not received?
Sometimes bad things happen to good packages. If your order is showing as delivered but you haven’t received it, don’t worry there are a few quick things to check first.Start by confirming the delivery address on your order confirmation and checking